Links to other sites
Our website may include hyperlinks to other websites that are not operated or controlled by us. This policy only applies to our website and we are not responsible for the content or the privacy practices of third party websites.
When you subscribe for a product or service, register with our website and/or sign up for a free email service, we store your name and email address along with any other information you provide. This information may include, but is not limited to, details such as your name, email address, and, if you subscribe to a subscription newsletter, your address.
We use the information we collect from you to allow you – where applicable – access to the Southbank Investment Research subscriber-only areas of the website, to pay for your subscriptions with a one-click order process, to deliver your subscriptions and to send you free emails. We also use your data to improve the services and support we offer, and to provide a better, more relevant experience for you. This may include sharing your data with trusted companies who work for or with us to help provide these things. Where we share data with them, we do so in a secure way. We do not sell or rent your data to any other outside companies.
Unless you have opted not to receive offers, we also use your information to send you offers by email from us, and by post from us and other carefully selected outside companies. We do not rent or sell your email address to companies outside Southbank Investment Research or its sister companies. Companies in the group are Southbank Investment Research Limited, Agora Financial UK Limited, Agora Lifestyles Limited, Agora Health Limited and Agora Inc.
Should you wish to unsubscribe from one of our free emails at any time, instructions on how to do so are included in every email. You can also send an email to Southbank Investment Research Ltd by clicking here or contact us on 020 7633 3624(9.00am – 5.30pm, Mon-Fri).
Any email you send to Southbank Investment Research or any of our sister companies is completely confidential. We will not add your name to our email list without your permission.
Data capture and processing
The data you provide is captured and processed on our behalf by Publishing Services, LLC. Publishing Services, LLC is based in Baltimore in the United States. The US has no comprehensive data protection law, however Publishing Services offers the same levels of protection for your information, including the security of the database on which your information is stored and the privacy of your information, that we offer in the United Kingdom.
We will only disclose your data to third parties other than those described above if we are compelled to do so for legal or regulatory purposes.
Advertising in free emails
We fund free emails by taking advertising. There are two small ads in each free email, and then two or three times a week we will send you separate promotional emails, which will contain advertisements from us or from other companies.
By subscribing to any of our free emails, you are consenting to receive these promotions. We cannot send you a free email alone without the promotional emails.
Marketing using unsolicited email messages
We only send emails promoting Southbank Investment Research (and its sister companies) or its products to those who have agreed to receive such messages. We prohibit any advertising of products from this group using unsolicited emails.
If you believe that you have received unsolicited emails from one of the above companies that you did not give permission to receive please contact us by clicking here.
Customer feedback and right to data
You have the right to ask us for a copy of the personal information we hold about you, and to correct any inaccuracies in that information.
We welcome your questions and comments about privacy issues and the design of our website. If you have any queries regarding this privacy statement, please contact Customer Services by clicking here.
What are cookies?
Cookies can’t harm your computer and they don’t identify individual users. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.
For more general information on cookies see this article on HTTP cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of websites. Therefore it is recommended that you do not disable cookies.
The cookies we set
Cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
The Southbank Investment Research website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
In order to provide you with a great experience we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page on the website.
Third party cookies
Google Analytics is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. For example, it tells us how many visitors our site has, how many times they visit, how long they stay on our site and which pages are most popular. It also tells us if our marketing efforts are working, so it tells us where a visitor has come from, for example, from a link, a website search or an ad. This information helps us improve our website and your visit, and makes our marketing campaigns more relevant.
For more information on Google Analytics cookies, see the official Google Analytics page.
From time to time we test new features or offers and make subtle changes to the way that the site is delivered. When we are still testing new features test cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
The Google AdSense service we use to serve advertising uses an external cookie from the company DoubleClick to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.
For more information on Google AdSense see the official Google AdSense privacy FAQ.
We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; facebook, twitter, google+, stumble upon, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
As explained above, cookies help you to get the most out of our website. If you disable the cookies you may find that certain sections of our website don’t work, for example, you may have difficulty viewing subscription only articles. It also means that other areas of the site may not work as well as you would like.
However, if you would like to disable cookies the ‘help’ option on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. We’ve set out below how to manage cookies on the most common browsers.
If you would like to learn more about cookies in general, or how to disable targeted advertising cookies, you can visit www.youronlinechoices.eu.
Please note that we are not responsible for the content of third party websites.